An overview of PT Indotruck Utama
PT INDOTRUCK UTAMA is a distribution and after-sales service provider for heavy equipment and commercial vehicles in Indonesia. Established by Indo Mobil Group founder, Mr. Eric Tohir, in 1988, Indotruck Utama specializes in construction equipment such as excavators and large wheel loaders. As part of Indo Mobil Group, Indo Traktor focuses on distributing brands like Volvo China’s SDLG, as well as Indo Mobil’s other subsidiaries, Indo Traktor and Indoglobal Traktor, which distribute products from brands such as Dongfeng and Hyundai Heavy Industries. With an extensive network and large-scale operations, Indotruck Utama implements a centralized shared service HR management system across its three subsidiaries. This approach enhances efficiency in employee administration, payroll processing, and employee data management across all branches in Indonesia.
Challenges in HR management
We had the opportunity to speak with Mr. Taufik Hidayat, HRGA Head Division, who is responsible for HR matters across all three companies in the group. With approximately 2,200 employees spread across various branches throughout Indonesia, managing employee databases posed a significant challenge, particularly because the previous system relied on Excel and local databases. This not only complicated data recording but also made it difficult to scale as the workforce grew.
Another major challenge was the administrative processes, such as leave and attendance management, which were still handled manually. This resulted in slow workflows and inefficiencies.
“Before, employees had to submit a hard copy of their leave request to their manager, who would then scan and send it to me at the HRD Head Office. After that, the Head Office had to print it out again before approval could be granted.”
Mekari Talenta as the solution
As the company continued to grow, the need for a more efficient HR solution increased. Eventually, the three companies in the group decided to transition to a local HRIS solution that better suited their needs.
After thorough consideration of multiple options, Mr. Taufiq chose Mekari Talenta for its flexibility in adapting to the company’s specific requirements.
“We chose Mekari Talenta because it can be customized to meet the needs of our company.”
Results experienced by PT Indotruck Utama
Scalable employee database management
Since transitioning to Mekari Talenta, Indotruck Utama has experienced significant improvements in its HR management. The previous system, which relied on Excel and local databases, was no longer sufficient to accommodate the growing workforce across multiple branches. With Mekari Talenta’s cloud-based solution, employee data storage and management have become more efficient, reducing the risk of data loss or inconsistencies.
HR teams can now easily search, update, and analyze employee data without being limited by a localized infrastructure. This transition has improved data accuracy and allowed for better scalability as the business continues to grow.
Faster and accurate attendance and leave management
Before using Mekari Talenta, the attendance and leave request process at Indotruck Utama was time-consuming, relying on physical documents and manual approvals. With Mekari Talenta, employees can now clock in and out directly through a mobile app, making the process more efficient and accurate. Even in remote areas with limited signal coverage, Mekari Talenta’s attendance system still records employee check-ins.
“We needed a system that could still record attendance even in offline conditions, especially for employees working on-site in areas with poor signal. So far, only Mekari Talenta has been able to provide this solution.”
Submitting leave requests has also become easier, as employees simply apply through the system, and their requests appear instantly for approval, eliminating unnecessary manual processes. If an employee requests leave, the system immediately sends a notification, streamlining approvals and ensuring accuracy in attendance tracking and leave entitlements.
Faster and more compliant payroll
One of the biggest HR management challenges at Indotruck Utama was the time-consuming payroll process, which previously relied heavily on manual calculations. By integrating Mekari Talenta, payroll data processing has become significantly faster and more accurate. Mekari Talenta automatically pulls data from the attendance, leave, and payroll components, ensuring a smoother and more efficient workflow.
Furthermore, Mekari Talenta’s payroll system helps ensure compliance with government regulations. The platform continuously updates to reflect policy changes, reducing the risk of errors and helping the company adhere to legal requirements without the need for manual adjustments.
“Whenever there are updates in labor regulations, Mekari Talenta quickly integrates these changes into its system.”
A closer fit for local businesses
Mekari Talenta is designed to cater specifically to local businesses, as it is an Indonesian-born company. With a deep understanding of the local business landscape and regulatory requirements, Mekari Talenta ensures that HR processes are not only automated but also aligned with national labor regulations. Additionally, having a local support team allows for quicker response times and tailored assistance that suits the unique challenges faced by businesses in Indonesia.
PT Indotruck Utama’s perspective on Mekari Talenta
For Indotruck Utama, Mekari Talenta has proven to be the right solution to improve the efficiency and accuracy of their HR management. By digitizing key HR processes—such as payroll processing, leave management, and attendance tracking—the company has been able to enhance operational workflows significantly.
“In any situation, Mekari Talenta is always there to help.”
